Question 1

Redeem gift card online

Accepted Answer

Step 1: Navigate to Yoga Cave's Pricing Page    Step 2: Select the membership or package you wish to purchase ​ Step 3: Log in or create an account ​ Step 4: Select "Apply Promo Code"   Step 5:
Enter your gift card number in the promo code field   Step 6: Click "Purchase" to complete your purchase   Step 7: Book for a class that you wish to attend

Question 2

Redeem gift card in studio

Accepted Answer

Present a copy of your gift card to a staff member when making a purchase in studio. Both electronic and physical gift cards are accepted.

Question 3

How long are Gift Cards valid?

Accepted Answer

Yoga Cave Gift cards are valid for one year, from the date of purchase.

Question 4

What if my purchase exceeds the value of the Gift Card?

Accepted Answer

If you wish to make a purchase for an amount that exceeds the Remaining Card Value, you can pay the excess using another payment method.

Question 5

Are Gift Cards transferable?

Accepted Answer

Yes. It doesn't need to be claimed by the person it is addressed to. It is transferable between clients.

Question 6

What if my gift card has been lost or stolen?

Accepted Answer

Please treat your Gift Card like cash. Lost or stolen Gift Cards cannot be replaced or refunded.

Question 7

Are Gift Cards refundable?

Accepted Answer

No. All gift cards are non-refundable. Gift cards cannot be redeemed for cash.

Question 8

Can I redeem my Gift Card from another studio at Yoga Cave?

Accepted Answer

No. You cannot redeem your Gift Card from another yoga studio.

GIFT CARD

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GIFT CARD FAQ